Quest Windows Quest Windows

Quest Update (USA)

Quest Update (USA)

Plant status for Monday January 18th 2020 – OPEN

Please see schedules posted outside breakrooms by department for your daily/weekly work schedule;


Glass – Orange
Glazing/Shipping/QC – White
Prep/Fabrication/Panel – Blue
Materials – Green
Maintenance – Black
Assembly – Red
Yellow vest associates assigned to those departments will be working.

All managers and required essential staff will be on site.

If you show up to work without contacting Human Resource and providing proper documentation, you will not be paid for the time on site.

All associates on site must be diligent and abide by all CDC requirements and all Quest USA policies and procedures.

If you are feeling sick please stay home, let Human Resources know immediately, and contact your healthcare provider.

Do not contact your direct manager, lead or other associates of your condition.  Call the call out line and/or Human Resource only.  Human Resource will call you back, gather information and provide direction if any.

1-888-851-8588 ext; 555

Not Required:

Those associates who have not tested and returned results, are quarantined or have not been approved through Human Resource.

All remaining telecommuters will be asked to continue to work from home and if returning gain approval through direct Manager, HR Manager, EH&S Manager and General Manager.

We are confident that the policies, procedures and enforcement protocols we have put in place during the pandemic; including our monthly safety protocols of full facility sanitizing, will continue to allow this factory to operate as scheduled. We will continue to add safety and hygiene practices to the factory as we move forward as new items and new data become available. Our Monthly Sanitizing was conducted Friday night December 18th prior to the holiday break and our next will be completed in January on Friday the 22nd.  As always the team from Ohio comes on site and cleans every piece of equipment, sanitizes all areas and fogs the facility to help with the spread of the virus.

COVID Update:

COVID cases in the Dallas Fort Worth area continue to rise, as we cleared the holiday season.  Please continue to be diligent in your activities outside of the work place.  Please do your best to follow CDC recommendations, avoid large crowds, wear appropriate PPE when outside the home and when required and social distance.  Our facility is only as good as the associates in it.  Everyone needs to do their part outside of work to match the work that continues to be done day in and day out by Quest.

As a company, Quest has implemented a comprehensive series of safety measures to ensure a safe environment for Associates to work.  These include:

  • Mandatory Temperature Screening prior to entry
  • Mandatory Face Coverings while on site in common areas
  • A comprehensive  Workplace Compartmentalization Strategy
  • COVID-19 Specific Personal Protective Equipment (PPE)
  • Restroom changes including automatic faucets, soap dispensers and foot pulls to avoid handles.
  • Lunchroom/Vending Changes
  • Hand washing stations and sanitizing stations added throughout the factory
  • Enhanced Cleaning & Disinfecting Protocols (daily, weekly, monthly)including additional janitorial services
  • Cleaning & Disinfecting upon hearing of any associate requiring to test.  This includes all areas in our comprehensive compartmentalization strategy.

We ask that each associate please continue to practice social distancing and good hygiene (cover cough/sneeze, wash hands thoroughly and often, and stay home if sick) at work and outside of work.

We will continue to add safety and hygiene practices to the factory this week and moving forward as new items and new data become available.  We will continue to enforce the distancing rules, PPE rules and compartmentalization to an even greater extent.

Please speak with Human Resource or a member of management if you have any questions.

If you are feeling sick please stay home, let Human Resources know immediately, and contact your healthcare provider.

Do not contact your manager.  Contact Human Resource through the call out line on the back of your key card and/or contact a representative of Human Resource directly.

1-888-851-8588 ext; 555

Monitor your health for symptoms of fever, cough, or shortness of breath or any of the current symptoms listed on the CDC website.

Always practice these workplace strategies at home and follow all CDC guidelines or local municipalities rules outside of the workplace.